Planning your next meeting or event with Audio/Visual Support?
Hiring the right Audio Visual Staging and Events company can often times be very difficult and somewhat intimidating. This is especially true if you're not a technology expert or if you are planning an off-site event in an unfamiliar city. Chase Creative can help and has provided the following questions you should ask and information you should attain during your initial interview process with an AV company.
SERVICES:
Event Services
Hospitality A/V Services
Equipment Rentals
Installations & Sales


What do you look for when hiring an Audio/Visual service provider?
There are eight key factors you should consider before hiring an audio/visual company. Chase Creative recommends the following:
  • Evaluate the team. Get to know who you will be working with. Check their bio and certifications. Ask for customer references and call on them. Check out Chase Creative client testimonials.
  • Do they have an inventory of current audio/visual equipment and tools or do they sub-rent? Do they have a positive track record? Do they have a history of delivering on-time and within budget?
  • Ask to see a portfolio/case studies and attain a list of relevant customers they have served within your industry. Ask for relevant references to call on.
  • How long has the company been in business and are they financially stable.
  • If applicable, what is their geographic reach and do they have strategic alliances established to ensure a cost effective and reliable solution when traveling abroad?
  • Does the company speak more than what it listens? A good service provider will ask intelligent questions to effectively help you communicate your needs and objectives accurately. Based upon the findings of the needs analysis, a comprehensive proposal with pricing can be created for your review and approval.
  • Remember that cheaper is not always better. Prices will differ. However, do your best to verify that your needs and objectives are properly being met and that the equipment and service is indicative of your expectations and company image.
  • An effective process is instrumental in achieving positive results and keeping projects on-track and within budget. Ask to see their project management model and their equipment quality assurance process and have them explain or show how it works. Without one, it becomes very difficult for you to effectively manage your meeting or event and maintain budget. Learn about the Chase Creative five point quality assurance process.
We’re ready to answer these questions and more. We’ve got locations near Detroit and Grand Rapids. Give us a call today:

  • CORPORATE OFFICE: Plymouth, MI: 734-451-5100
  • GRAND RAPIDS OFFICE: Wyoming, MI: 616-785-8660
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